Privacy policy

I. Name and address of the person responsible

is the responsible body within the meaning of the data protection laws:

AMAG Bauten GmbH
Kaiserin-Augusta-Allee 85
10589 Berlin

Managing director and responsible for content:
Bernhard Faber

e-mail: info@amag-bauten.de

Amtsgericht Berlin Charlottenburg, HRB 135059
Steuer-Nr.: 27 / 206 / 30297


II. Questions to the Data Protection Officer

If you have any questions about data protection, please write us an e-mail or contact our data protection officer directly:

info@amag-bauten.de


III. General information on data processing 

1. The scope of processing of personal data 

As a matter of principle, we process personal data of our users only to the extent necessary to provide a functional website and our contents and services. The processing of personal data of our users regularly only takes place with the user’s consent. An exception is made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.  

2. Legal basis for the processing of personal data 

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis. 

In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6 paragraph 1 letter b FADP serves as the legal basis. This also applies to processing operations which are necessary to carry out pre-contractual measures. 

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis. 

If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d FADP serves as the legal basis. 

If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.  

3. Data erasure and storage duration 

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. Data will also be blocked or deleted when a storage period prescribed by the above-mentioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.  


IV. Provision of the website and creation of log files 

1. Description and scope of data processing 

Whenever our website is called up, our system automatically collects data and information from the computer system of the calling computer.  

The following data is collected:  

(1) Information about the type of browser and version used 
(2) The user’s operating system 
(3) The user’s Internet service provider 
(4) The user’s IP address 
(5) Date and time of access 
(6) Websites from which the user’s system accesses our website  
(7) Websites that are accessed by the user’s system via our website 

This data is also stored in the log files of our system. Not affected by the storage are the IP addresses of the user or other data that allow the assignment of the data to a user. This data is not stored together with other personal data of the user. 

2. Legal basis for the data processing  

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f DSGVO. 

3. Purpose of the data processing 

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.  

4. Duration of storage 

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended. 

5. Possibility of opposition and removal 

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user. 


V. Use of cookies 

a) Description and scope of data processing 

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.  

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies: 
(1) Language settings 
(2) Information about the User Agent 
(3) Settings for displaying the cookie banner 
(4) (When using the portal) Identification of user authorizations 

b) Legal basis for the data processing  

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO. 

c) Purpose of the data processing 

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change. 

We require cookies for the following applications: 

(1) Display of the cookie banner 
(2) Adoption of language settings 
(3) Delivery of the correct version of the website optimized for the end device 
(4) (When using the portal) Securing the website against unauthorized access 

The user data collected through technically necessary cookies is not used to create user profiles. 

These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f DSGVO.  

You can change the decision which cookies you want to allow or reject here: 

Change Cookie settings

(d) Duration of storage, possibility of objection and removal 

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore, you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.  

(e) Further details 

The following cookies are set by the website 

(1) language (This cookie stores the set language) 
(2) ginger-cookie (This cookie is set when the cookie banner is accepted) 
(3) wordpress_logged_in_(hash) (when using the portal) (This cookie stores login information for the portal) 
(4) wordpress_sec_(hash) (when using the portal) (This cookie stores login information for the portal) 
(5) wordpress_test_cookie (when using the portal) (This cookie checks if cookies are allowed) 
(6) wp-settings-time-(number) (when using the portal) (This cookie stores user information) 
(7) wfwaf-authcookie-(hash) (when using the portal) (This cookie stores permissions for logged in users) 


VI. Registration

1. Description and scope of data processing 

On our website we offer users the possibility to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. The data will not be passed on to third parties. The following data is collected during the registration process: 

– First name
– last name
– e-mail address 

In the further course of portal use, the user can provide the following additional data 

  • Phone number  
  • Mobile phone number  
  • Address 
  • Country 
  • Date of birth 
  • Profession 

At the time of registration, the following data is also stored: 

(1) Date and time of registration  

During the registration process, the user’s consent to the processing of this data is obtained.  

2. Legal basis for the data processing  

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. 

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of data is Art. 6 para. 1 letter b DSGVO.  

3. Purpose of the data processing 

The registration offers the user additional functionalities such as the display of information about offered apartments and communication with customer advisors. 

4. Duration of storage 

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. 

This is the case for the data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data are no longer required for the execution of the contract. Even after conclusion of the contract, it may still be necessary to store personal data of the contractual partner to comply with contractual or legal obligations.  

5. Possibility of opposition and removal 

As a user you have the possibility to cancel the registration at any time. You can have the data stored about you changed at any time.  

You can change the data stored in your account at any time yourself by clicking on “Personal data” on the website. To do this, log in with your username and password. To change the stored e-mail address, please contact your customer advisor.  

If you want to delete your account, please send us an e-mail to info@charlottenbogen.de.  

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, an early deletion of the data is only possible if no contractual or legal obligations prevent a deletion. 


VII. Contact form and e-mail contact 

1. Description and scope of data processing 

On our website there is a contact form which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask is transmitted to us and stored. These data are: 

Quick contact :
– feedback by telephone/mail
– name
– e-mail address
– telephone number
– ideal day
– ideal time
– message 

Make an appointment :
– Desired date
– Desired time
– Name 
– Telephone
– E-mail 

For the processing of the data, your consent will be obtained during the sending process and reference will be made to this privacy policy.  

Alternatively, it is possible to contact us via the provided e-mail address. In this case, the user’s personal data transmitted with the e-mail will be stored.  

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.  

2. Legal basis for the data processing  

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. 

The legal basis for the processing of data transmitted while sending an e-mail is Art. 6 Par. 1 letter f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b DSGVO.  

3. Purpose of the data processing 

The processing of the personal data from the input mask serves us only for the processing of the establishment of contact. In the case of contacting us by e-mail, this is also the necessary legitimate interest in the processing of the data. 

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.  

4. Duration of storage 

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been finally clarified.  

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.  

5. Possibility of opposition and removal 

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case the conversation cannot be continued. 

You can inform us of the revocation of your consent or the objection to the storage by e-mail or telephone. 

All personal data stored during the contact will be deleted in this case. 


VIII. Web Analysis by Google Analytics 

1. The scope of processing of personal data 

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.  

2. Legal basis for the processing of personal data 

The legal basis for the processing of users’ personal data is Art. 6 para. 1 letter f DSGVO.  

3. Purpose of the data processing 

The processing of users’ personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we can compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. These purposes also include our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f DSGVO. By anonymizing the IP address, the interest of the users in their protection of personal data is sufficiently taken into account.  

4. Duration of storage 

The data is deleted as soon as it is no longer required for our recording purposes. In our case this is done after 26 months.   

5. Possibility of opposition and removal 

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent. 

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: 

Link: Browser Add On to deactivate Google Analytics

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link: 

Change Cookie settings

An opt-out cookie is installed on your device. This will prevent Google Analytics from recording data for this website and for this browser in the future if the cookie remains installed in your browser. If the user deletes the corresponding cookie from his own system in the meantime, he must set the opt-out cookie again. 


IX. Wordfence

This site uses the security plugin WORDFENCE to protect the site from hacker attacks etc. Provider is DEFIANT, 800 5th Ave Ste 4100, Seattle, WA 98104. 

The provided DSGVO-compliant data processing agreement was concluded. 

For more information on the handling of user data, please refer to the DEFIANT privacy policy: https://www.wordfence.com/privacy-policy/ 


X. Integration of third-party services and content 

It is possible that third-party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites may be included on our website. This always assumes that the providers of this content are aware of your IP address, as without the IP address they would not be able to send the content to your browser. The IP address is therefore necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only to deliver the content. 

Within the website, YouTube videos of the third-party provider Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, are used in particular. The privacy policy of Google, Inc. can be found at ﷟HYPERLINK “https://www.google.com/policies/privacy/”https://www.google.com/policies/privacy/, opt-out options for Google’s data use at: https://www.google.com/settings/ads/. The YouTube videos are used in enhanced privacy mode whenever possible, which means that user data is only transferred to YouTube when the videos are accessed. 

We use the map service Google Maps. The provider is Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). Google Maps is used in the interest of an attractive presentation of our online services and to make it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. 

To use the functions of Google Maps it is necessary to store your IP address. The information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. 

The data processing takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact Google to exercise this right. 

Further information on the purpose and scope of data collection and processing can be found in the provider’s data protection declarations. There you will also find further information on your rights and settings to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. 


XI Charlottenbogen app and locking system

  1. The purpose of the processing of the data is the operation of an electronic locking system in a residential building. Among other things, the locking system can be operated with cell phones by using an app. In order to correctly identify the user to the locking system and the locks, data from the cell phones is also collected.
  2. general personal data (name), contact data (e-mail address) and online data (user agent, cell phone, attempts to open a lock) are recorded. Due to the use in a residential building, the residential address is also implicitly collected.
    The collected data is made available to the operator of the residential building. A transmission to the manufacturer of the intelligent locking cylinders of the BlueID brand (Smart Locks for Professionals – BlueID / https://www.blueid.net/) takes place from our side only in pseudonymized form. For further details, please refer to the data privacy policy of the company BlueID (Data Privacy Policy – BlueID / https://www.blueid.net/privacy-policy/).
  3. the decision about the storage period is incumbent on the building operator and is based on the legal requirements.
  4. if the data did not originate from interaction of the user himself with the system, it was transmitted by the building operator.
  5. no automated decision-making takes place.

XII Rights of the data subject

If personal data are processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights in relation to the person responsible:  

1. Right of information 

You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us.  

Where such processing is carried out, you may request from the controller information on: 
(1) the purposes for which the personal data are processed; 
(2) the categories of personal data processed; 
(3) the recipients or recipients of the data; (4) the purposes for which the data are processed; (5) the purposes for which the data are processed; (6) the purposes for which the data are processed; (7) the purposes for which the data are processed; (8) the purposes for which the data are processed. (3) the recipients or categories of recipients to whom the personal data relating to you have been or will be disclosed; 
(4) the envisaged duration of the storage of the personal data relating to you or, if it is not possible to specify this, criteria for determining the duration of storage; 
(5) the existence of a right of rectification or erasure of the personal data relating to you, a right to have the processing limited by the controller or a right to object to such processing;  
(6) the existence of a right of appeal to a supervisory authority; 
(7) any available information on the origin of the data when the personal data are not collected from the data subject; 

You have the right to request information as to whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.  

2. Right of rectification  

You have the right to ask the data controller to correct and/or complete the data if the personal data processed concerning you is incorrect or incomplete. The data controller shall make the correction without delay.  

3. Right to limit processing 

You may request the restriction of the processing of personal data concerning you under the following conditions: 
(1) if you dispute the accuracy of the personal data concerning you for a period of time which enables the controller to verify the accuracy of the personal data; 
(2) if the processing is unlawful and you object to the deletion of the personal data and instead request the restriction of the use of the personal data; 
(3) if the controller no longer needs 
the personal data for the purposes of the processing but you need them for the purpose of exercising, exercising or defending legal claims; or 
(4) if you object to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons. 

Where the processing of personal data relating to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the purpose of pursuing, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or of a Member State. 

If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.  

4. Right of cancellation 

(a) Obligation to erase Personal data concerning you may require the controller to erase personal data concerning you without delay and the controller shall be obliged to erase such data without delay if one of the following reasons applies: 
(1) the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed  
(2) you withdraw your consent on which the processing was based  
pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a FADP, and there is no other legal basis for the processing.  
(3) You lodge an objection to the processing pursuant to Art. 21(1) DPA and there are no legitimate reasons for the processing, or you lodge an objection to the processing pursuant to Art. 21(2) DPA.  
(4) The personal data concerning you have been processed unlawfully.  
(5) The deletion of personal data relating to you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.  
(6) The personal data concerning you have been collected in relation to information society services offered in accordance with Article 8(1) of the DPA. 

b) Information to third parties 

If the data controller has made public the personal data concerning you and is obliged to delete them pursuant to Art. 17 para. 1 FADP, he shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.  

c) Exceptions 

The right of erasure shall not apply insofar as the processing is necessary: 
(1) for the exercise of the right to freedom of expression and information; 
(2) to comply with a legal obligation to which the processing is subject under Union or national law to which the controller is subject, or in the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; 
(3) for reasons of public interest relating to public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DPA; 
(4) for archiving, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Art. 89 para. 1 DPA, insofar as the law referred to in section a) is likely to render impossible or seriously hamper the attainment of the objectives of such processing, or 
(5) for the purpose of asserting, exercising or defending legal claims. 

5. Right to information 

If you have asserted the right to rectify, erase or limit the processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort.  

They have the right to be informed of these recipients by the person responsible.  

6. Right to data transferability 

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. In addition, you have the right to have these data communicated to another controller, without hindrance from the controller to whom the personal data have been made available, provided that 
(1) the processing is based 
on consent pursuant to Art. 6, paragraph 1, letter a, DSGVO or Art. 9, paragraph 2, letter a, DSGVO or on a contract pursuant to Art. 6, paragraph 1, letter b, DSGVO and 
(2) the processing is carried out by means of automated procedures.  

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one responsible party to another, as far as this is technically feasible. The freedoms and rights of other persons must not be affected by this.  

The right to data transferability shall not apply to processing of personal data which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.  

7. Right of objection 

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out pursuant to Article 6 paragraph 1 letter e or f FADP; this also applies to profiling based on these provisions.  

The controller shall no longer process the personal data concerning you, unless he can demonstrate compelling reasons for processing which are justified on grounds of protection of your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. 

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it relates to such direct marketing. 

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. 

You may exercise your right of objection in connection with the use of information society services, without prejudice to Directive 2002/58/EC, by means of automated procedures involving technical specifications. 

8. Right to revoke the declaration of consent under data protection law 

You have the right to revoke your data protection declaration of consent at any time. Revocation of your consent does not affect the legality of the processing that has taken place based on your consent until revocation.  

9. Automated case-by-case decision including profiling 

You have the right not to be subject to a decision based solely on automated processing, including profiling, that has legal effect on you or significantly affects you in a similar manner. This shall not apply if the decision is  
(1) necessary for the conclusion or performance of a contract between you and the controller, 
(2) authorized by Union or national law to which the controller is subject and that law contains adequate measures to safeguard your rights and freedoms and legitimate interests, or 
(3) with your explicit consent.  

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DPA, unless Art. 9 para. 2 lit. a or g DPA applies and appropriate measures have been taken to protect rights and freedoms and your legitimate interests. 

With regard to the cases referred to in (1) and (3), the responsible person shall take appropriate measures to safeguard the rights and freedoms and your legitimate interests, which shall include at least the right to obtain the intervention of any person from the responsible person, to express his or her point of view and to challenge the decision. 

10. Right of appeal to a supervisory authority 

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you is in breach of the DPA.  

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 DSGVO. 


XIII. Amendment of our data protection regulations 

We reserve the right to adapt this data protection declaration from time to time so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when new services are introduced. The new data protection declaration then applies to your next visit. 

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